Terms & Conditions

The contracting party is Marcel Häfeli, trading as Calcvero, a sole proprietorship, Wiesentalstrasse 19, 9242 Oberuzwil, Switzerland, UID CHE-312.392.955.

• 1. Scope and engagement. These terms are intended for business-customer engagements and apply only when validly incorporated into the specific contract. Individually agreed conditions take precedence. A website enquiry or receipt confirmation does not itself create an engagement. Scope, deliverables, data formats, deadlines and remuneration are established in the offer and engagement agreement.
• 2. Services. Depending on the engagement, we support cost estimation and quotations, technical sales, feasibility studies, 2D/3D design, metal construction planning, and industrial and contract-manufacturing engineering tasks. The scope may also include work preparation, CAM, Jetcam and TOPS/TruTops workflows where applicable, technical administration, order and invoicing administration, customer acquisition, sales support and procurement coordination. Only the agreed scope is owed; this list is not a blanket commitment to provide every service.
• 3. Technical inputs and cooperation. The customer supplies the current models, sketches, dimensions, materials, tolerances, quantities and machine parameters, such as K-factors, required for the engagement and appoints a contact for approvals. We clarify apparent inconsistencies and missing information before the affected work. Estimates and feasibility assessments rely on documented assumptions; changed inputs are reviewed together.
• 4. Changes and timing. Changes to scope, inputs, revisions or priorities are documented. Their effect on effort, remuneration and deadlines is agreed before the changed work. We inform the customer of foreseeable delays. Neither an enquiry nor a non-binding effort estimate creates a fixed delivery deadline or an automatic price guarantee.
• 5. Handover and manufacturing interface. We deliver the agreed results with a traceable revision status, for example CAD, DWG/DXF, work-preparation or CAM data. The customer checks the documents for their intended use and promptly reports apparent deviations. Manufacture, machine setup, validation under actual machine conditions and final production release remain with the responsible customer or manufacturing partner unless expressly agreed otherwise. This does not replace our responsibility for our own agreed services. No acceptance by silence or waiver of statutory rights is presumed.
• 6. Remuneration and payment. The agreed remuneration and expressly agreed expenses apply. Technical-service invoices are payable within 10 calendar days from the invoice date. Legally due taxes are shown according to the actual tax position; this does not assert VAT registration. These terms introduce no additional reminder fees, contractual penalties or non-statutory late-payment interest rates.
• 7. Documents, confidentiality and usage rights. Both parties use confidential project information only for the agreed purpose and disclose it only to necessary persons bound by confidentiality. The customer ensures that it may use and share the supplied documents. The scope and form of usage rights in deliverables are agreed in the engagement. Pre-existing tools, methods and third-party rights are not transferred wholesale. Personal information is processed under the privacy notice and any separate applicable agreements.
• 8. Deviations, responsibility and termination. If results are disputed, the parties clarify the deviation from the agreed scope and the next steps. Defect remedies, liability, termination and the resulting accounting follow the statutory rules applicable to the specific contract unless validly agreed otherwise. No additional warranties, certifications, liability exclusions, liability caps or flat cancellation fees are promised or introduced.
• 9. Procurement and legal framework. Coordinating procurement for a customer does not automatically make Calcvero a manufacturer, seller or representative of a third party. The role and any authority to act must be established in the engagement. Swiss law applies subject to mandatory provisions. No exclusive court venue is established; statutory jurisdiction rules continue to apply.

The project owner has approved this new text for publication. Payment is due within 10 calendar days from the invoice date. The terms apply to a specific engagement only when validly incorporated; using the website alone does not form a contract. Earlier terms are not this new version.